Pharmacy

Retail Pharmacy (Caremark)

Customer Care Representatives are available at 1.800.624.5060 Monday through Friday, 8 am to 9 pm, and Saturday from 8 am to 6 pm Eastern Time. To access TDD service for hearing-impaired members, call 1.800.624.5077

Mailing Address is:
Blue Cross and Blue Shield
Service Benefit Plan
Retail Pharmacy Program
P.O. Box 52057
Phoenix, AZ 85072-2057

Mail Service Pharmacy (Medco by Mail)

Member Services is available 24 hours toll-free at 1-800-262-7890. They are available 24 hours seven days a week. To access TDD service for hearing-impaired members, call 1-800-216-5343.

Mailing Address is:
Medco By Mail
P.O. Box 30496
Tampa, Florida 33633-1524