2009 Mental Health and Substance Abuse Benefits
Starting in 2009, Standard Option members must call the local Blue Cross and Blue Shield Plan at the mental health number on the back of your ID card for approval... View article
2010 Benefits & Rates
The benefits and rates for your Service Benefit Plan coverage are determined during negotiations with the US Office of Personnel Management (OPM)... View article
Answers To Your Questions About Generic Drugs?
You know you can save money when you use generic drugs. But what do you really know about generic drugs and how they differ from brand-name drugs? View article
Blue Health Connection — Getting The Answers You Need
Your husband is having a diagnostic procedure on Friday and you need to know more about what to expect following the procedure. Your baby has diarrhea and you need to know if this requires a call to your physician. You were just diagnosed with heart disease and you need information about how to change your diet... View article
H1N1 (Swine Flu) Vaccine Benefits
If you have been following the news lately, you probably know that the Centers for Disease Control (CDC) has released information that indicates that the H1N1 vaccination will be available this fall... View article
HIPAA Notice of Privacy Practices Available For All Members
In April 2003, the regulations implementing the privacy sections in the Health Insurance Portability and Accountability Act (HIPAA) went into effect. This legislation concerns your rights as a consumer and the health care privacy practices that protect your rights... View article
INTRODUCING SNAPforSeniors®
SNAPForSeniors is now available for Service Benefit Plan members. SNAPForSeniors powers a senior housing locator... View article
Keeping You Healthy and Money In Your Pocket
Preventive care is important to your health and well being at any age. Preventive care can help identify any health concerns or conditions in the early stages of development. Identifying a condition, such as cancer, in the early stages means that your treatment may be less invasive and your chance of a full recovery is greater... View article
Making Worldwide Coverage Easy
Needing medical care outside of the United States can be scary. We make it easy for you. Just call our Overseas Assistance Center at 804.673.1678 collect... View article
New Federal Law Governing Information Exchange
You may have heard about a new federal law that requires group health plans such as the Blue Cross and Blue Shield Service Benefit Plan to provide your Social Security number to the Centers for Medicare and Medicaid Services, or CMS, for coordination of benefit purposes.
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New Online Claim Form
We are pleased to announce that we have made changes to our claim forms available on fepblue.org... View article
Putting The Power of Blue To Work For You
Blue Health Connection is a feature just for Service Benefit Plan members. It provides added value to your coverage in many ways, including offering a nurse advice line available to you 24 hours a day/seven days a week and online health education. It is your resource for around-the-clock information that puts you in control of managing your health decisions. View article
Save Money: Use Preferred Providers
Using physicians, hospitals, pharmacies and other health care professionals in our Preferred network helps to save you money on your health care expenses... View article
Take Control of Your Health Information with Customer eService
Open Season can be a hectic time. Have you lost important health claims information or your ID card? Have you moved? Customer eService is here to provide self-service administrative help... View article
Taking Charge of Your Health With Online Health Tools
Helping you understand and manage your health care benefits is important to us. Whether it is knowing how much you pay for covered services, improving your health, locating a provider, developing an exercise routine, or just having your medical and pharmacy claim information at your fingertips, www.fepblue.org is the place to go... View article
Using The Online Provider Directory — A Valuable Resource
Where do you go to find a new doctor when you move? Or perhaps you are traveling or on vacation and you misplaced your medication. Where do you go to find a Preferred pharmacy to refill your prescription? Maybe you want to check out the specialist your primary care physician has referred you to for treatment of your diabetes. The online Provider Directory on our web site can help you with these questions and more... View article
Your Heart Health Benefits
February is American Heart Month and a good time to start thinking about your heart health. If you haven't had a routine physical exam recently, now may be a good time to schedule one and to talk to your physician about your heart health... View article