Customer eService
Customer eService on fepblue.org is like having your own personal customer service representative at your fingertips when you need help.
50th Anniversary
July 1, 2010, marks the 50th anniversary milestone of outstanding service to government employees for the Service Benefit Plan.
Walking Works®
WalkingWorks® helps incorporate physical activity into your busy schedule by giving you the tools to measure and record how far you walk each day.
MyBlue Benefit Statement
MyBlue Benefit Statement gives you a summary view of your benefits, healthcare services and out of pocket costs, helping you plan for your future healthcare expenses.
Go Paperless
Go paperless and get instant access to information for claims processed after January 1, 2010 for you and your family.
FEP is your partner for good health. Go to MyBlue or use the drop down menu below to find resources that help FEP members stay healthy and informed, like WalkingWorks,
the Blue Health AssessmentSM, and Customer eService.
The National Doctor and Hospital Finder offers members an attractive, easy to use search tool that provides important and practical information needed to select a healthcare provider, including doctor and hospital recognitions and hospital quality measures
The BCBSA Transparency Initiative promotes healthier and more productive lives by engaging members in meaningful and useful healthcare information and technology (HIT) tools to support members in making better-informed healthcare decisions.
If you're an FEP BlueVision member, visit the FEP BlueVision website to find a vision provider, access benefit information, and manage your FEP BlueVision benefits
FEP members can manage their health benefits online through the Customer eService application, including the ability to view claims status, request an ID card, update member information, and more.
Diabetes Risk and Prevention
If you don’t know someone with diabetes, you probably will soon. The number of diabetics keeps growing along with our waistlines. As of 2007, about 11% of U.S. adults had diabetes. In folks 60 and older, rates were up to 23%. They’ve surely gone up since then, and the age range keeps creeping down as kids get less active and more overweight.
Blue Health Connection
Blue Health Connection is your resource for around-the-clock information that puts you in touch with health professionals to help you ensure your good health and that of your family members. With Blue Health Connection, you have access to Registered Nurses, long-term health counseling, online symptom advisors, health information, and more
HealthierFeds Campaign
HealthierFeds provides information and education to Federal employees and retirees about healthy living, greater individual responsibility for personal health, and best-treatment strategies
Coming Soon – A New Look For Customer eService
Customer eService on fepblue.org is like having your own personal customer service representative at your fingertips when you need help. It provides access to all your enrollment information when it is convenient for you.
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Are You Ready To Go Green with Online Explanation of Benefits?
You can now access your Explanation of Benefits (EOB) information online using the Customer eService feature on fepblue.org. You can see and print information for claims processed after January 1, 2010 for you and your family. Just click on the Member Claims and Eligibility link and enter the range of dates you would like to view. Then clink on the EOB link.
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Do We Have Your Current Address?
Have you moved recently? It is very important that we have your current address and that the address we have on our files is correct.
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Have You Started Walking For Your Health Yet?
Should you take the stairs or the escalator? Park close to the door or choose a parking space further from the door? We can all make every day choices to be more physically active. You don’t have to set aside a big part of your day to achieve real results. You can take an after dinner walk and incorporate more walking into your day-to-day activities.
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Medicare and You
To help you understand how the Blue Cross and Blue Shield Service Benefit Plan and Medicare work together, we've put together a brief overview that explains what Medicare is, how the Service Benefit Plan can fill in the gaps and what factors to consider when making decisions about your healthcare coverage. Read more
Download the 2010 Service Benefit Plan Brochure below.
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