District of Columbia

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CareFirst BlueCross BlueShield Washington D.C.

General Inquiries

1-202-479-8000

Correspondence:
CareFirst BlueCross BlueShield Washington D.C.
P.O. Box 14112
Lexington, KY 40512-4112

www.carefirst.com

Claims

CareFirst BlueCross BlueShield Washington D.C.
P.O. Box 14113
Lexington, KY 40512-4113

Member Service

1-800-848-9766 or 1-202-484-1650 FEHB
1-833-489-1312 PSHB

Weekdays from 8 a.m. to 12 p.m. and 1 p.m. to 6 p.m. Eastern time

Provider Service

1-202-488-4900
1-800-842-5975

Monday through Thursday from 8 a.m. to 12 p.m. and 1 p.m. to 6 p.m. Eastern time

Friday from 8 a.m. to 11:30 a.m. (All Fridays, except the last Friday of the month)

Precertification

1-866-773-2884

Case Management

1-800-360-7654
1-202-479-6444

Care Management Programs

Asthma

Chronic Obstructive Pulmonary Disease
Coronary Artery Disease
Congestive Heart Failure
Diabetes

1-800-783-4582

Prenatal Care

1-800-360-7654 or 1-202-479-6444

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.