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District of Columbia

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CareFirst BlueCross BlueShield Washington D.C.

General Inquiries

1-202-479-8000
Correspondence:
CareFirst BlueCross BlueShield Washington D.C.
P.O. Box 14112
Lexington, KY 40512-4112

Claims

CareFirst BlueCross BlueShield Washington D.C.
P.O. Box 14113
Lexington, KY 40512-4113

Customer Service

1-800-848-9766 (only in Plan service area)
1-202-484-1650

M-F 8AM - 12PM & 1PM - 6PM

Precertification

1-800-553-8700

Case Management 

1-800-360-7654
1-202-479-6444

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Coronary Artery Disease
Congestive Heart Failure
Diabetes
Prenatal Care

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.