Skip to main content
MyBlue®:

Florida

Back to Help Center

Florida Blue

General Inquiries

Florida Blue
P.O. Box 1798
Jacksonville, FL 32231-0014

Field Service
P.O. Box 45190
Jacksonville, FL 32232-5190
www.floridablue.com

 

 

 

Claims

Florida Blue
P.O. Box 1798
Jacksonville, FL 32231

Customer Service

1-800-333-2227

8am – 6pm ET Monday through Thursday;

8:45am – 6pm ET Friday; and

Closed daily 12:15 – 1:30 pm ET

Precertification

1-800-955-5692 Option # 5

Mental Health/Substance Use Disorder Precertification

1-800-955-5692 Option # 2

Care Coordination

1-800-337-2204

Care Management Programs

Florida Blue
P.O. Box 1798
Jacksonville, Florida 32231
1-800-337-2204

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

We use cookies on this website to give you the best experience and measure website usage. By continuing to use this website, you consent to these cookies. For more information, view our privacy policy.