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Iowa

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Wellmark Blue Cross and Blue Shield Iowa

General Inquiries

1-515-376-4500
Wellmark Blue Cross and Blue Shield Iowa
1331 Grand Avenue
Des Moines, IA 50309

Customer Service

1-800-532-1537 FEHB
1-800-864-3689 PSHB

Precertification

1-800-552-3993

Mental Health/Substance Use Disorder Precertification

1-800-552-3993

Care Management Programs

Asthma
Cardiovascular (including Congestive Heart Failure)
Chronic Obstructive Pulmonary Disease
Coronary Artery Disease 
Diabetes
Pregnancy Care

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.