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CareFirst BlueCross BlueShield Maryland

General Inquiries

1-410-581-3000
Correspondence:
CareFirst BlueCross BlueShield Maryland
P.O. Box 14111
Lexington, KY 40512-4111
www.carefirst.com
 

Claims

CareFirst BlueCross BlueShield Maryland
P.O. Box 14113
Lexington, KY 40512-4113

Customer Service

1-800-638-6756
1-410-581-3455

M-F 8AM - 12PM & 1PM - 6PM

Precertification

1-800-443-5434

Case Management/Disease Management

1-800-360-7654
1-202-479-6444

Mental Health/Substance Use Disorder Precertification

1-877-554-9504
 

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
1-800-783-4582

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

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