Maryland
CareFirst BlueCross BlueShield Maryland
General Inquiries
1-410-581-3000
Correspondence:
CareFirst BlueCross BlueShield Maryland
P.O. Box 14111
Lexington, KY 40512-4111
CareFirst BlueCross BlueShield Maryland
P.O. Box 14111
Lexington, KY 40512-4111
Claims
CareFirst BlueCross BlueShield Maryland
P.O. Box 14113
Lexington, KY 40512-4113
P.O. Box 14113
Lexington, KY 40512-4113
Member Service
1-800-638-6756 or 1-410-581-3455 FEHB
1-833-489-1311 PSHB
Weekdays from 8 a.m. to 12 p.m. and 1 p.m. to 6 p.m. Eastern time
Provider Service
Monday through Thursday from 8 a.m. to 12 p.m. and 1 p.m. to 6 p.m. Eastern time
Friday from 8 a.m. to 11:30 a.m. (All Fridays, except the last Friday of the month)
Precertification
Case Management/Disease Management
Mental Health/Substance Use Disorder Precertification
Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Congestive Heart Failure
Coronary Artery Disease
Diabetes
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.