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Tennessee

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BlueCross BlueShield of Tennessee

General Inquiries

1-423-535-5600
BlueCross BlueShield of Tennessee
1 Cameron Hill Circle
Chattanooga, TN 37402
www.bcbst.com

Customer Service

1-423-535-5707
1-800-572-1003
Weekdays from 8 a.m. to 6 p.m. Eastern time

Precertification

1-800-228-2096

Mental Health/Substance Use Disorder Precertification

1-800-888-3773

Care Management Programs

1-877-960-1850
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Depression

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

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