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Telehealth Services

We’ve partnered with Teladoc® to give you an easy way to get care 24/7. All you need is your phone or computer to connect.

Start here to get care when you need it most

Teladoc lets you connect with board-certified doctors anytime, anywhere. 

All current Service Benefit Plan members are eligible for telehealth services. Members under 18 must be registered by an adult on the contract. Start by answering a brief medical history questionnaire, similar to the questions asked during a traditional doctor visit.

You may also call Teladoc at 1-855-636-1579.

 

In an emergency, always call 911 or go to your local emergency services immediately.
Start here

What You'll Pay

We cover all of your telehealth visits from Teladoc Health at no out-of-pocket cost to you.

Connect with a Doctor

Teladoc offers access to four different types of care:

24/7 Care

Telehealth services offer convenient access to board-certified doctors 24 hours a day, seven days a week. Get treatment for minor injuries, illnesses and non-emergency health issues such as:

  • Cold and flu symptoms
  • Sore throat
  • Bronchitis and respiratory infections
  • Allergies

General health services are available in all 50 states, Washington, D.C., Puerto Rico, the U.S. Virgin Islands, and Guam.

Mental Health

Telehealth services can also be a stress-free and cost-effective way to get support for your mental and emotional well-being. Adults (age 18+) and adolescents (ages 13-17) can speak to a licensed behavioral health specialist from wherever you’re most comfortable. Appointments are available seven days a week, from 7 a.m. to 9 p.m. local time, and must be scheduled at least 72 hours in advance. Get support for:

  • Stress and anxiety
  • Depression
  • Substance use disorder
  • Grief and family difficulties

Behavioral health services are available in all 50 states and Washington, D.C.

Dermatology

You can get treatment for skin, nail and hair issues from a licensed dermatologist. These issues can often take weeks or months to get an appointment for or to diagnose. But with telehealth, you’ll receive treatment options within days. Get treatment for:

  • Acne and rosacea
  • Psoriasis and eczema
  • Skin infections and rashes
  • Moles and warts

Dermatology services are available in all 50 states and Washington, D.C.

Nutritional Counseling

You can also meet with a registered dietician to evaluate your nutritional needs and develop personalized diet meal plans and more. Appointments are available seven days a week, from 7 a.m. to 9 p.m. local time. Get resources such as:

  • Personalized diet plans
  • Actionable meal plans
  • Shopping guides
  • Customized nutritional manuals

Nutritional counseling is available in all 50 states and Washington, D.C. These are limited to individual sessions; we do not provide benefits for group counseling.

Now access quality care 24/7 when you’re overseas

For members living overseas, the Teladoc® Global Care App makes it easier than ever for you to get the care you need.

Learn More

Download the fepblue App

With our free app, members get 24/7 access to helpful features, tools and information related to your coverage. You can also connect to Teladoc right from the app.

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